Installation/Launch (Common)

Where can I download ROM: Golden Age?

In which countries is ROM: Golden Age available?

I cannot install/launch the game

What are the recommended system requirements for ROM: Golden Age?

Installation/Launch (Mobile)

[AOS] How do I reinstall the app or reset app preferences?

[AOS] Is there a way to enable automatic updates for "ROM: Golden Age" on Android devices?

Can I play on Huawei devices?

[iOS/iPadOS] The latest update is not showing up

How to revoke smartphone app permissions

Accounts

Can I play with a guest account?

Where can I find my game membership number?

I want to delete my account

I cannot log in due to access restrictions

Payment

I haven't received my purchased items

[Google] I want to prevent unauthorized purchases

[Google] How do I find my Google Play Store order number?

[Apple] How do I find my Apple App Store order number?

My account was suspended after getting a refund

System

[Mobile] Can I use a gamepad or controller?

[Mobile] There's no game sound

[Mobile] Sound plays even in silent mode

[Mobile] I don't want to receive push notifications

[Mobile] The game drains my phone battery too quickly

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Game

I purchased premium items but they're not in my inventory

I summoned Epic/Legend grade items but they're not showing in the summon list

Where can I earn mileage points?

I made a mistake in crafting. Can it be restored?

What are Costume/Guardian Seals?

See all 28 articles