FAQ
Official Website
I cannot install/access the game.
If you are unable to install the game, please check the categories below:1. Check the recommended specifications for your device 2. Delete unnecessary apps and data3. Update your OS version to the latest version for mobile devices4. Check your Wi-Fi and network signal5. Reboot your deviceIf the same issue persists even after trying the methods above, please delete the app installed on your device and reinstall it.[How to reinstall the app]1. Go to Phone Settings > Applications > [ROM] > Delete c
Can I play <ROM> overseas?
is currently available in 10 countries. Please understand that it is difficult to access the game outside of the following 10 countries:-  South Korea, Taiwan, Japan, Hong Kong, Singapore, Thailand, Philippines, Indonesia, Malaysia, KazakhstanWe will expand our service to more global regions in the future. Future announcements will be made when the service regions are expanded.
I can't login because it says 'my access is restricted'.
If your account access has been restricted during gameplay, it may be due to a violation of the operating policy.For detailed information regarding the reason for the access restriction, we recommend submitting an inquiry through the 1:1 support channel. Once we have reviewed your inquiry, we will be able to assist you further. Thank you.
Where can I download <ROM>?
You can install the game by downloading from Official Website.Please download it from our homepage from the link below.☞Go to to download☜ Mobile download available on Google Play Store and Apple App Store.
What is the recommended specfiications for <ROM>?
[Minimum System Requirements for PC]- CPU: Intel Core i5 Sandy Bridge 2300 or higher - Memory: 4 GB RAM- Graphics card: NDVIA, GeForce GTX660 series or higher- Operating System [64-bit]: Windows 10 (64-bit) - Hard disk: 20 GB or more [NTFS format].- DirectX: DirectX11[System requirements for PC]- CPU: Intel Core i5 Skylake 6400T or higher - Memory: 8 GB RAM - Graphics Card: NDVIA, GeForce GTX950 series or higher- Operating System [64-bit]: Windows 10 (64-bit) - Hard Disk: 30 GB or more [NTFS for